SUPPORT
Support before opening and as your school develops.
Explore lesson guides, instructor preparation, launch resources and technical support. See what your team can work from and what needs to be agreed for your location.
FOUR PHASES
Preparation, launch, operation, development.
Lesson guides, operating manuals, instructor preparation and technical help give the opening plan substance. Confirm the resources, delivery format, language and any separate charges in your package.
Preparation
Instructors prepare with lesson-by-lesson guides, practical tasks and assessment criteria. Manuals introduce placement, class administration and school systems. Your local team recruits the people who will use them.
Launch
Opening resources include brand guidance and a localisable website template. Discuss remote lab and system setup for your format. Connect this work to premises readiness, staff preparation and local enrolment.
Ongoing operation
Teaching and technical questions have different support needs. Use the agreed channels to raise them, and review classroom delivery against the lesson guide. Your support plan sets the contacts and response arrangements.
Development
Updated teaching materials connect programme changes to the lessons instructors deliver. Review the new content, prepare the team and bring classroom feedback into the next programme or product discussion.
LEARNING IN PRACTICE
Learning everyone can see.
A practical challenge. A teaching guide. A conversation at home. Explore the learning experience from three perspectives.
Build it. Test it. Explain it.
Turn a programming concept into something you can try. The learner’s view brings lesson activities together with progressively harder challenges.
Inside this example
- Explore loops through practical exercises.
- Work through easy, medium and hard challenges.
- Move on to nested loops and a mini challenge.
From an idea to a working solution
A challenge gives learners something to build, test and discuss with their instructor.
A guide to teach from.
Preparation goes beyond knowing the technology. Instructor resources bring teaching guidance, project evaluation and practical classroom procedures into one place.
Inside this manual
- First-day preparation and programme orientation.
- Guidance on project delivery and evaluation.
- Placement tests, online teaching and troubleshooting.
Structure, with room for the learner
The manual supports preparation and review. The separate student example shows how challenges can build from easy to hard.
A better question than “How was class?”
The class feed explains what the lesson covered and gives families a way to continue the conversation. This loops update includes questions a parent can ask at home.
Questions that travel home
- What is a loop?
- Where could you use a loop in real life?
- Ask your child to explain the idea in their own words.
Make the lesson a conversation
Parents have a specific starting point for talking about what their child is learning.
Teaching and platform examples from Digital School’s presentation. Screens show the versions illustrated there; product access for your centre is defined in your proposal.
RESPONSIBILITIES
Responsibilities on both sides.
Local leadership and teaching need to work together. Use this division to plan your team; the package and agreement set out the detailed responsibilities.
Owner responsibilities
- Local recruitment and staffing
- Facility readiness and local compliance
- Enrolment and local marketing
- Day-to-day management and delivery
- Parent relationships and local communication
Franchisor responsibilities
- Curriculum, lesson guides and assessment materials
- Instructor preparation and programme updates
- Systems access as defined in the package
- Launch resources and agreed support channels
- Brand guidance and shared marketing materials
Let's discuss Digital School in your market.
Bring your location, intended learners and operating plans. The first discussion identifies the programme and format to explore, the package questions to resolve and the local information needed for your next decision.